Ayako Ezaki

Director of Training Strategy and Development at TrainingAid

Erlangen, Germany


Ayako Ezaki is Co-Founder and Director of Training Strategies & Development at TrainingAid, an international tourism and training company offering training and skills development opportunities for tourism industry professionals. Having worked for more than a decade in tourism professional training and education, Ayako specializes in content building, educational program design, training facilitation and project planning.

With the belief that what makes learning meaningful is human-to-human shared experiences, Ayako is dedicated to making sure learning about sustainability is fun, engaging and memorable.

Through her various project, consulting and development experiences in sustainable tourism, Ayako has served in roles such as trainer, mentor, lecturer, speaker, moderator and technical expert. In all these areas, her most important focus is on being the facilitator (“someone who makes progress easier”) of knowledge sharing, network building, and collaboration for effective solutions.  

Through TrainingAid's partnership with the Global Sustainable Tourism Council (GSTC), Ayako has worked to develop, manage and facilitate the GSTC Sustainable Tourism Course. In addition, Ayako serves as the Expert Coordinator for Tourism Declares Climate Emergency, a global network of tourism industry stakeholders coming together to make tourism more climate positive. Prior to starting at TrainingAid, she worked as Director of Communications for The International Ecotourism Society.

She has contributed to various publications, including "Sustainability in the Hospitality Industry: Principles of Sustainable Operations" (2021), “Sustainable Tourism & the Millennium Development Goals” (2012) and “Have Fork Will Travel: A Practical Handbook for Food & Drink Tourism Professionals” (2014).