Overview Schedule Syllabus Contributors Overview Sustainability Best Practices for Hotels The GSTC Sustainable Hotels Course is designed for hospitality and accommodation professionals, and provides practical insights into sustainability practices for hotels. Deepen your understanding of sustainability for hotels. Learn to apply the globally recognized standard of sustainability Find practical insights based on real-life cases and lessons Delivered as an on-demand self-paced online course, the GSTC Sustainable Hotels Course features expert presentations, useful resources, and real-life industry examples and lessons on applying sustainability best practices. This course is for you, if you … Want to improve your performance by learning practical how-to’s on sustainability. Are looking for real-life examples and actionable tips on sustainability solutions. Need a flexible and convenient learning option that fits your busy schedule. Want to systematically and efficiently approach your sustainability journey by aligning with the globally recognized standard of sustainability best practices (GSTC Industry Criteria). What does the course cover? The training follows the GSTC Industry Criteria with the Performance Indicators for Hotels, providing best practices for sustainable hotel management. Lessons on each section of the GSTC Industry Criteria, with examples relevant to hotels. Expert tips and resources introducing key solutions around current issues and trends. Tools to help you practice applying the Criteria to your own situations. Opportunities to learn from GSTC experts and fellow hospitality professionals from around the world. Schedule This course is offered as an on-demand course. Registration is processed through the GSTC. For questions or booking support, please feel free to email us at [email protected]. Dates Length Type Format Language Price Register Dates: 6 hrs Online On Demand English 95,00 € Register Course ID: SHC Length: 6 hrs Type:Online Format: On Demand Trainers and Contributors: Dr. David Ermen, Ayako Ezaki, Randy Durband, Ferdinand Weps, Steve Noakes Language: English Price:95,00 € The GSTC Sustainable Hospitality Course is designed for hospitality and accommodation professionals, and provides practical insights into sustainability practices for hotels. Register Enough spaces available Don't wait too long Fully booked Training already confirmed Syllabus The training follows the GSTC Industry Criteria with the Performance Indicators for Hotels, providing best practices for sustainable hotel management. > Download Course Syllabus Section A: Sustainability Management Building a Solid Foundation GSTC-I A1 (Sustainability management system) GSTC-I A7 (Building & infrastructure) Stakeholder Engagement GSTC-I A4 (Staff engagement) GSTC-I A5 (Customer experience) GSTC-I A10 (Destination engagement) Marketing & Communications GSTC-I A3 (Reporting & communication) GSTC-I A6 (Accurate promotion) Section B: Socioeconomic Impacts Local Economic Opportunities: GSTC-I B2 (Local employment) GSTC-I B3 (Local purchasing) GSTC-I B4 (Local entrepreneurs) Do No Harm GSTC-IN B5 (Exploitation and harassment) GSTC-I B8 (Community services) GSTC-I B9 (Local livelihoods) Do The Most Good GSTC-I B1 (Community support) GSTC-I B6 (Equal opportunity) GSTC-I B7 (Decent work) Section C: Cultural Impacts Protection of Cultural Resources GSTC-I C2 (Protecting cultural heritage) GSTC-I C4 (Artefacts) Presenting Cultural Heritage GSTC-I C3 (Presenting culture and heritage) GSTC-I C1 (Cultural interactions) Section D: Environmental Impacts Conserving Resources GSTC-I D1.2 (Efficient purchasing) GSTC-I D1.3 (Energy conservation) GSTC-I D1.4 (Water conservation) Reducing Pollution GSTC-I D 2.1 (Greenhouse gas emissions) GSTC-I D 2.3 (Wastewater) GSTC-I D 2.4 (Solid Waste) Conserving Biodiversity GSTC-I 3.1 (Biodiversity conservation) GSTC-I 3.4 (Wildlife interactions) About the GSTC: Global Authority on Sustainable Tourism The GSTC is an independent and neutral organization, legally registered in the USA as a 501(c)3 non-profit organization that represents a diverse and global membership, including NGO’s, national and provincial governments, leading travel companies, hotels, tour operators, individuals and communities – all striving to achieve best practices in sustainable tourism. As the global expert in standards for sustainable tourism, the GSTC pursues the goals of: Promoting sustainable tourism knowledge and practices; Facilitating the adoption of universal sustainable tourism principles; and Building demand for sustainable travel. At the core of this work is the Global Sustainable Tourism Criteria, the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources, while ensuring tourism meets its potential as a tool for conservation and poverty alleviation. The GSTC was founded in 2007 by the Rainforest Alliance, the United Nations Environment Programme (UNEP), the United Nations Foundation, and the United Nations World Tourism Organization (UNWTO), among others. Questions? We Are Here To Help Email Johanna Meissner with your questions or to schedule a call. Facilitators and Contributors Dr. David Ermen Managing Director at Destination Capacity Parua Bay, New Zealand Ayako Ezaki Director of Training Strategy and Development at TrainingAid Erlangen, Germany Randy Durband Chief Executive Officer at Global Sustainable Tourism Council (GSTC) South Korea Emma Jacobs Social Purpose and Sustainability Manager at Legacy Vacation Resorts United States Steve Noakes Chair, Director at Binna Burra Lodge & Ecolodges Indonesia Beechmont, Australia Maria O'Connor Head of Community at Good Hotel London, United Kingdom Brent Hyde Managing Director at Zhiwa Ling Hotels Bhutan Jeffery Smith Vice President Sustainability at Six Senses Thailand Olivia Ruggles-Brise Director at Greenview London, United Kingdom What are others saying about this training Previous Urska Dolinar Manager , Amazon of Europe Bike Trail I’ve participated in the course to get a comprehensive overview of destination sustainability criteria. Much more than this, the course gave me the up-to-date analysis of current trends, and a huge number of relevant cases from the destinations, the industry networks and the service providers. I strongly recommend to attend the course. Håvard Utheim Travelopment , Travelopment The topics covered were relevant and up-to-date. Sustainable tourism was not new to me, but I learned so much. I really loved how you managed to build and maintain a community, especially in the breakout sessions. Manisha Soti The Walshe Group , The Walshe Group This course has been very relevant and provides in-depth knowledge of GSTC criteria for sustainable practices for destinations as well as the travel industry [with] plenty of real life examples and share links to plenty of reading material throughout the course. … As we move forward during these difficult COVID times, learning our lessons on the damage to nature, it becomes all the more important for industry professionals to get trained and step up efforts to embrace sustainability in all aspects of tourism. Hence, I recommend this course to all industry professionals. Jo Williams Consultant , World Bank Group The overview of standards, coupled with best practice and real world examples has been very beneficial for my work in destination management and responsible tourism development. The ability to meet likeminded industry colleagues, who are working in this arena was also highly valuable. Deb Lace-Kelly The Lost Compass , The Lost Compass My course facilitator and teacher (Ayako and Antje) went above and beyond to answer our questions and provide us with additional resources. The course content (the GSTC Criteria) was delivered in an understandable and organized way. Learning the GSTC Criteria and how it applies to our own projects, businesses, and destinations is integral to anyone wanting to do any kind of work in the future centered around travel. I appreciated that the course was delivered in an interactive way over Zoom, and not just something we watched on YouTube. For me, being able to interact with fellow students from around the world, was a big plus. Was well worth it, and I highly recommend the course! Next Frequently asked questions What do I need to do to complete the online training class? To complete the course, you need to have all units and knowledge checks marked complete. You can mark each course unit complete by clicking on the little checkbox in the top right corner. You can move to the next unit without completing one, and come back later to complete the unit. This will be a useful way for you to remember which units you’ve completed, and which ones you didn’t, or wanted to revisit because you weren’t sure if you understood everything properly. Knowledge checks are short quizzes at the end of each module, designed as exercises to help you re-visit key learning points. Knowledge check quizzes are not scored, and you get an unlimited number of tries at each question. Once you complete a course, you can download your copy of the Certificate of Completion (available in PDF format) from the course dashboard. Is there a discount available for STTP training classes? Yes, current GSTC members can register at a discounted Member rate for all STTP training classes (onsite and online). In addition, we offer a limited number of need-based discounts to support those who are unable to pay the full price. You can find eligibility and application details linked from the online registration form for each class.