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Hospitality Services

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Technology and Sustainable Tourism
Panel
From efficient resource use to better visitor management, the intersection of technology and sustainability presents important opportunities for…
Footprint Management for Hotels
Projects
TrainingAid is working with HRS to support the Green Stay Initiative, which support hotels with environmental footprint metrics and transparent…
Professional Skills and Innovation
Panel
A key part of the World Tourism Day 2022 theme “Rethinking Tourism” is putting people at the center of discussions around the future of our industry…
Tourism's Impact Beyond Travel Experiences
Ideas and Insights
As the industry continues on its slow and uneven paths of recovery, we would like to share some examples and stories of the positive impacts that…
Sustainability Training for Hospitality and Tourism Employees
Thoughts on Training
(Updated Aug 9th, 2022) TrainingAid case study on sustainability training for tourism and hospitality employees, published as part of "Sustainability…
Sustainable Hotel Supply Chain Management
Ideas and Insights
(Updated Oct 2nd, 2022) Getting stakeholder buy-ins, effectively managing supply chain relationships, and communicating to stakeholders about…

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Green Stay Criteria Overview - Advanced Level
Document
Learn about the requirements for the Advanced level of the HRS Green Stay Initiative, including the self-assessment criteria, and the data needed for…
Green Stay Criteria Overview - Basic Level
Document
Get to know the Basic Level Criteria of the HRS Green Stay Initiative. Basic is the entry level for the Green Stay Initiative, open to all hotels…
Green Stay White Paper - Road to Net Zero
Document
There’s no denying sustainability has become a global mega-trend, front of mind for everyone from world leaders to ordinary consumers and, of course…
Supply Chain Sustainability in Hospitality
Video
Key lessons and insights into sustainable supply chain management for hotels, and practical tips on how hospitality businesses can implement concrete…
Sustainable Energy Solutions for Net Zero Hospitality
Video
Key lessons and insights into energy efficiency, GHG emissions and paths to achieving "net zero" for hospitality businesses. Presentation by Prof. Dr…
Guide to Inclusive Experiences: Inclusive Guide Case Study
Case Study
Co-founded by Denver, Colorado-based entrepreneurs Crystal Egli and Parker McMullen Bushman, Inclusive Guide is an online community listing safe and…
Sustainable Tourism Recovery Lessons: Binna Burra Lodge
Case Study
Binna Burra Lodge (Lamington National Park, Australia) offers lessons on sustainable tourism recovery, from its experience recovering from wildfire…